Routed by engagement
A message about Acme belongs to the Acme engagement. TorchRunner connects threads to the right engagement record automatically, so the conversation lives next to the work it concerns instead of in a separate inbox you have to cross-reference in your head.Triaged, not just delivered
Not every message needs the same response. TorchRunner reads incoming mail and sorts it by what it actually requires from you, so the things that need a decision rise and the noise settles. You work the top of the pile, not the whole pile.Drafting on demand
When a message warrants a reply, the Assistant can prepare a draft using what TorchRunner already knows about the engagement and the contact. Drafts are prepared when a reply is actually warranted, not generated for everything, so the draft you see is one worth reading. You review and send. Nothing goes out without your direction.Email connects through your existing provider. TorchRunner reads and prepares. You stay in control of what is sent, consistent with direction and correction.